HP LaserJet 3055 - Manual (Page 323)

Step
number Verification step Possible problems Solutions
Media does not move smoothly through the
all-in-one paper path. Make sure that media that meets
HP specifications. See
Media specifications
Clean the paper path. See Cleaning the
paper path .
Print a Configuration page.
See
Configuration page .
Poor print quality. See Print quality problems .
If the error persists, contact HP Customer
Care. See
HP Customer Care or the
support flyer that came in the all-in-one
box.
4 Does the all-in-one copy?
Place the Configuration page
into the ADF and make a
copy. The report should feed
smoothly through the ADF,
and copies should print
without print-quality problems.
Make a copy from the flatbed
as well.
Poor copy quality from the ADF. 1. If the print quality from the internal
tests and the copy from the flatbed
were acceptable, clean the ADF
scanning strip. See
To clean the
scanner glass (HP LaserJet
3052/3055/3390/3392 all-in-one)
.
2. If the ADF is damaged, replace the
ADF. See
Changing the automatic
document feeder (ADF) on the
HP LaserJet 3390/3392 all-in-one
.
Media does not move smoothly through the
ADF path. 1. Make sure that the media in the ADF
meets ADF specifications. See
Table
3-6 Automatic document feeder
(ADF) specifications, HP LaserJet
3050 all-in-one
.
2. Clean the ADF pick roller and ADF
separation pad on the HP LaserJet
3052/3055/3390/3392 all-in-one. See
To clean the automatic document
feeder (ADF) pickup roller assembly
(HP LaserJet 3052/3055/3390/3392
all-in-one)
.
3. If the problem persists, replace the
ADF pick roller. See
Changing the
automatic document feeder (ADF)
pickup roller and load arm assembly
(HP LaserJet 3052/3055/3390/3392
all-in-one)
.
4. If the problem persists, replace the
ADF. See
Changing the automatic
document feeder (ADF) on the
HP LaserJet 3390/3392 all-in-one
.
Poor copy quality from the flatbed. 1. If the print quality from the internal
tests and the copy from the ADF
were acceptable, clean the flatbed
glass. See
To clean the scanner
glass (HP LaserJet
3052/3055/3390/3392 all-in-one)
.
2. If, after performing the maintenance,
the problem persists, see
Copy
problems .
ENWW Troubleshooting checklist 305