HP LaserJet 3055 User Manual
Page 370
Problem
Cause
Solution
CAUTION
Do not try to pull
the original from the ADF; you
might damage the scanner or
your original. See
in the automatic document
feeder (ADF)
.
The original is too small.
The minimum size that the flatbed
scanner supports is 25 x 25 mm (1 x 1
inch). The minimum size that the ADF
supports is 127 x 127 mm (5 x 5
inches). The original might be jammed.
See
.
The media size is incorrect.
In Scan settings, make sure that the
input media size is large enough for the
document that you are scanning. See
The scan takes too long
The resolution or color level is set too
high.
Change the resolution and color level
settings to the correct settings for your
job. See
The software is set to scan in color.
The system default is color, which
takes longer to scan even when
scanning a monochrome original. If you
acquire an image through TWAIN or
WIA, you can change the settings so
that the original scans in grayscale or
black-and-white. See the all-in-one
software Help for details.
A print job or copy job was sent before
you tried to scan.
If someone sent a print job or copy job
before you tried to scan, the scan will
start if the scanner is not busy.
However, because the all-in-one and
scanner share memory, the scan might
be slower.
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Chapter 13 Troubleshooting
ENWW