Performance problems, Enww print problems 339 – HP LaserJet 3055 User Manual

Page 357

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Problem

Cause

Solution

construction or it is embossed or from
a faulty paper lot.

Print is skewed (crooked).

The media guides might be incorrectly
adjusted.

Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again. Adjust
the media guides to the width and
length of the media that you are using
and try printing again.

More than one sheet feeds at one time.

The media tray might be overloaded.

Remove some of the media from the
tray. See

Loading media into the input

trays

.

The media might be wrinkled, folded,
or damaged.

Verify that the media is not wrinkled,
folded, or damaged. Try printing on
media from a new or different package.

The all-in-one does not pull media from
the media input tray.

The all-in-one might be in manual feed
mode.

If Manual feed appears on the all-
in-one control-panel display, press

to print the job.

Verify that the all-in-one is not in
manual feed mode and print your
job again.

The pickup roller might be dirty or
damaged.

Contact HP Customer Care. See

HP Customer Care

or the support flyer

that came in the all-in-one box.

The paper-length adjustment control in
tray 2 or optional tray 3 (HP LaserJet
3390/3392 all-in-one only) is set at a
length that is greater than the media
size.

Adjust the paper-length adjustment
control to the correct length.

Performance problems

Try the tips in this section if pages exit the all-in-one, but have nothing printed on them, or when the
all-in-one does not print any pages.

Problem

Cause

Solution

Pages print but are totally blank.

The sealing tape might still be in the
print cartridge.

Verify that the sealing tape has been
completely removed from the print
cartridge.

The document might contain blank
pages.

Check the document that you are
printing to see if content appears on all
of the pages.

The all-in-one might be malfunctioning.

To check the all-in-one, print a
Configuration page. See

Configuration

page

.

Certain media types can slow the print
job.

Print on a different type of media.

Pages did not print.

The all-in-one might not be pulling
media correctly.

See

Media-handling problems

.

ENWW

Print problems

339

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