HP LaserJet 3055 User Manual

Page 358

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Problem

Cause

Solution

The media is jamming in the all-in-one.

Clear the jam. See

Clearing jams

.

The USB cable might be defective or
incorrectly connected.

Disconnect the USB cable at both
ends and reconnect it.

Try printing a job that has printed
in the past.

Try using a different USB cable.

Other devices are running on your
computer.

The all-in-one might not share a USB
port. If you have an external hard drive
or network switchbox that is connected
to the same port as the all-in-one, the
other device might be interfering. To
connect and use the all-in-one, you
must disconnect the other device or
you must use two USB ports on the
computer.

340

Chapter 13 Troubleshooting

ENWW

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