Media-handling problems – HP LaserJet 3055 User Manual
Page 366
Problem
Cause
Solution
The flatbed scanner or the ADF glass
might be dirty.
Clean the flatbed scanner or the ADF
glass. See
(HP LaserJet 3052/3055/3390/3392 all-
in-one)
.
The photosensitive drum inside the
print cartridge might have been
scratched.
Install a new HP print cartridge. See
Black dots or streaks appear on the
copy.
Ink, glue, correction fluid, or an
unwanted substance might be on the
automatic document feeder (ADF) or
flatbed scanner.
Clean the all-in-one. See
Copies are too light or dark.
The printer driver or all-in-one software
settings may be incorrect.
Verify that the quality settings are
correct. See
.
See the all-in-one software Help for
more information about changing the
settings.
Text is unclear.
The printer driver or all-in-one software
settings may be incorrect.
Verify that the quality settings are
correct. See
.
See the all-in-one software Help for
more information about changing the
settings.
Media-handling problems
Problem
Cause
Solution
Poor print quality or toner adhesion
The paper is too moist, too rough, too
heavy or too smooth, or it is embossed
or from a faulty paper lot.
Try another kind of paper, between 100
and 250 Sheffield, 4 to 6% moisture
content.
Dropouts, jamming, or curl
The paper has been stored incorrectly.
Store paper flat in its moisture-proof
wrapping.
The paper has variability from one side
to the other.
Turn the paper over.
Excessive curl
The paper is too moist, has the wrong
grain direction, or is of short-grain
construction
Open the rear output bin, or use long-
grain paper.
The paper varies from side-to-side.
Turn the paper over.
Jamming, damage to all-in-one
The paper has cutouts or perforations.
Use paper that is free of cutouts or
perforations.
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for
laser printers.
The paper varies from side-to-side.
Turn the paper over.
348
Chapter 13 Troubleshooting
ENWW