Scan problems, Solving scanned-image problems – HP LaserJet 3055 User Manual

Page 369

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Scan problems

Solving scanned-image problems

Problem

Cause

Solution

The scanned image is of poor quality.

The original might be a second-
generation photo or picture.

To eliminate the patterns, try
reducing the size of the image
after scanning.

Print the scanned image to see if
the quality is better.

Verify that your resolution and
color settings are correct for the
type of scan job that you are
performing. See

Scanner

resolution and color

.

For best results, use the flatbed
scanner for scanning rather than
the automatic document feeder
(ADF).

The image that appears on the screen
might not be an accurate
representation of the quality of the scan.

Try adjusting your computer
monitor settings to use more
colors (or levels of gray).
Typically, you make this
adjustment by opening Display in
Windows Control Panel.

Try adjusting the resolution and
color settings in the scanner
software. See

Scanner resolution

and color

.

The original might have been loaded
incorrectly.

Use the media guides when you load
the originals into the ADF. See

Loading

documents to fax, copy, or scan

.

The scanner might be dirty.

Clean the scanner. See

To clean the

scanner glass (HP LaserJet
3052/3055/3390/3392 all-in-one)

.

The graphics settings might not be
suitable for the type of scan job that
you are performing.

Try changing the graphics settings.
See

Scanner resolution and color

.

Part of the image did not scan.

The original might have been loaded
incorrectly.

Use the media guides when you load
the originals into the ADF. See

Loading

documents to fax, copy, or scan

.

A colored background might be
causing images in the foreground to
blend into the background.

Try adjusting the settings before you
scan the original or enhancing the
image after you scan the original. See

Scanner resolution and color

.

The original is longer than 381 mm (15
inches).

The maximum scannable length is 381
mm (15 inches) when you use the
automatic document feeder (ADF)
input tray. If the page exceeds the
maximum length, the scanner stops.
(Copies can be longer.)

ENWW

Scan problems

351

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