Custom ivr configuration – Aastra Telecom AastraLink Pro 160 User Manual

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Configuring Auto-Attendant

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41-001190-02 Rev. 01, Rel. 1.2

AastraLink Pro 160 Administrator Guide

Custom IVR Configuration

When custom IVR menu is enabled, you can configure any single-digit key on the
standard DTMF phone keypad to be used like a speeddial, to immediately perform
any of the following in the Auto-Attendant menu:

Dial by Name

Dial by Extension

Play another custom greeting

Ring admin configured number for that key

Go to Operator voicemail

Go to voicemail access

Replay the menu

Unused/Empty (plays the key number and runs invalid key handler)

From this screen, you can also select whether to disable "Dial-by-Name", dial by
First Name, or dial by Last Name.

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