Aastra Telecom AastraLink Pro 160 - Manual (Page 8)

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AastraLink Pro 160 Administrator Guide
Schedule for the Auto-Attendant ..........................................................................4-126
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Holidays for the Auto-Attendant ...........................................................................4-130
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Adding a Holiday to the Auto-Attendant ........................................................4-132
Deleting a Holiday from the Auto-Attendant ..................................................4-132
Custom Recordings ..............................................................................................4-134
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Chapter 5
Maintaining the AastraLink Pro 160
Accessing the Maintenance Menu ..................................................................................5-3
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Viewing the Current System Status ................................................................................5-4
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Managing Call Detail Records (CDR reports) .................................................................5-5
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About the Call Records Menu ..................................................................................5-5
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Sorting CDR Columns ..............................................................................................5-7
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Viewing Call Detail Records .....................................................................................5-9
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Downloading CDR Reports ......................................................................................5-9
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Performing AastraLink Backup and Restore Tasks ......................................................5-10
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Backup and Restore Guidelines ............................................................................. 5-11
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Backing Up AastraLink System Software ...............................................................5-12
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Restoring the AastraLink Configuration Database and Voicemail ..........................5-14
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Updating AastraLink System Software .........................................................................5-15
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Automatic Updates .................................................................................................5-17
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Manual Updates .....................................................................................................5-18
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Support Information ......................................................................................................5-21
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Send Email to Aastra Support with Debug Reports ...............................................5-21
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General Support .....................................................................................................5-24
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Chapter 6
AastraLink FAQs
How Does Network Addressing Work? ..........................................................................6-3
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How Does IP Phone Auto-Configuration Work? .............................................................6-3
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What is the Difference Between the Administrator Phone and User Phones? ...............6-4
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Do I Ever Need to Re-Register IP Phones? ...................................................................6-4
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Can I Access My IP Phone Network From a Remote Office? ........................................6-4
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How Do I Assign An IP Phone To A Different User? ......................................................6-5
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What Are Softkeys and How Do They Work? .................................................................6-5
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What are Expansion Modules? ................................................................................6-7
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