6 troubleshooting, 1 problems with the hardware, 2 problems with the baseline – Metrohm 896 Professional Detector – Conductivity & Amperometry User Manual

Page 43: Problems with the hardware, Problems with the baseline

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6 Troubleshooting

2.896.0030 896 Professional Detector – Conductivity & Amperometry

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35

6 Troubleshooting

6.1

Problems with the hardware

Problem

Cause

Remedy

Leak sensor
responds.

Leaking capillary connec-
tion.

Find any leaking capillary connections and seal
them.

Measuring cell leaking.

Screw apart the measuring cell and then reas-
semble it.

The amperometric
detector is not rec-
ognized in the soft-
ware.

IC system – No connection.

Check the cable connection.

Switch the IC instrument off and on again
(after 15 seconds).

6.2

Problems with the baseline

Problem

Cause

Remedy

Drift of the baseline.

IC system – Thermal equili-
brium not yet attained.

Condition the system with the heater switched
on.

IC system – Leak in the sys-
tem.

Check capillary connections and seal them.

IC system – Eluent is old
(too much CO

2

).

Apply new eluent.

Pulsing baseline.

High pressure pump – con-
taminated valves.

Clean valves (see Chapter Handling and main-
tenance
in the manual for the IC instrument).

High pressure pump –
defective piston seal.

Replace piston seals (see Chapter Handling
and maintenance
in the manual for the IC
instrument).

High pressure pump –
Quality of the pump is not
sufficient for the selected
sensitivity.

Use pulsation absorber.

Use a higher-performance high pressure
pump.

Reduce sensitivity.

Measuring cell – Air bubble
in the measuring cell.

Deaerate the measuring cell.

Degas the eluent continuously.

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