8 other problems, Other problems – Metrohm 896 Professional Detector – Conductivity & Amperometry User Manual

Page 49

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6 Troubleshooting

2.896.0030 896 Professional Detector – Conductivity & Amperometry

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41

Problem

Cause

Remedy

Extreme spread of
the peaks in the
chromatogram.
Splitting (dual
peaks)

IC system – Dead volume
at the ends of the separa-
tion column.

Replace separation column.

IC system – Dead volume
in the IC system.

Check the capillary connectors.

Inhibition of the detection
mechanism by the analyte
(with PAD).

Dilute the sample.

Allow the waveform to run-in better.

Adjust the PAD waveform.

Overload the column.

Dilute the sample.

6.8

Other problems

Problem

Cause

Remedy

High background
current.

IC system – Eluent conta-
minated.

Apply new eluent.

Software – Measurement
potential / pulse settings
incorrect.

Optimize parameters.

Very wide peaks through
substances with delayed
elution.

Wait for the complete elution of these sub-
stances.

Unstable tempera-
ture.

The set temperature is too
low.

Set the temperature to at least 8 °C higher
than the highest ambient temperature to be
anticipated.

Current display/
charge display in the
software is frozen.

Measuring cell – electrodes
are either not connected or
not correctly connected.

Connect the electrode connection cables cor-
rectly (see Chapter 4.7, page 28).

Measuring cell – Small air
bubbles in the measuring
cell.

Deaerate the measuring cell (see Chapter 4.6,
page 27)
.

Measuring cell – Electrode
connection cable defective.

Perform instrument test with dummy cell (see
Chapter 4.1, page 20)
.

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