Network problem – Sindoh M403 User Manual

Page 214

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Maintenance and Troubleshooting

5-

42

Problem

Cause

Solution

Black spots are printed on
the last part of paper.

The size is different from the
document.

Set the size to the
document.

Shadow image when
scanning the OHP

The film is not fully pressed.

Place a book on the film for
tight pressing.

Network Problem

Problem

Cause

Solution

No Connection
between Device
and Network
(No Network
Scan/Print)

Problem in
network
connection
or setting.

For the wire network, check if the network line is properly

connected. (Both of LED lamps of the device ports
should be on or blink if the line is correctly connected.)

For the wireless network, check if the wireless network

adapter is properly installed. (The LED of the wireless
network adapter should be on or blink.)

To use network scan/printer functions, the PC and

device should have the same (sub) netmask and
gateway.

If connection is correct, see 4.7 Network Settings to

check networks settings.

If the problem continues, contact the network

administrator.

Cannot Send
the Scanned
File by
E-mail/FTP.

Problem

in network
connection.

Problem in

e-mail/FTP
settings

Check if network connection is correct.

Check e-mail server (SMTP) settings (server address,

authentication, ID/password).

Check if the receiver’s e-mail/FTP server address is

correct.

Contact your service provider to see if the e-mail server

supports external access.

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