When the problem is not resolved, Other troubleshooting, Customer support – Sindoh M403 User Manual

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Maintenance and Troubleshooting

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11. When the Problem Is Not Resolved

If you cannot resolve the problem with instructions in this manual, contact one of our dealers.

Other Troubleshooting

Trouble 1: How can I get the printer driver or utility updates?

Troubleshooting : Visit our website (www.sindoh.com) and download them.

Trouble 2: The scanner driver is not visible from Window 2008 Server

Troubleshooting : Go to “Server Administrator Function Add Function Desktop

Experience”.

Customer Support

Explain the problem, message on the LCD and steps taken to solve the problem. Also, you should

be aware of the model and serial number.

Caution

- If you sense unusual sound, smell or smoke from the device, unplug the power cord i

mmediately and contact one of our dealers. Do not disassemble or repair the device by

yourself.

- The problem caused by unauthorized repair, remodel or consumables may not be covered

by the warranty.

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