Rice Lake CW-90X Over/Under/Washdown Checkweigher - Lantronix MatchPort - Manual (Page 83)

Troubleshooting
MatchPort b/g™ User Guide
83
Problems and Error Messages
Problem/Message Reason Solution
When you issue the ARP –S
command in Windows, The
ARP entry addition failed: 5
message displays. Your currently logged-in user
does not have the right to use
this command on this PC. Have someone from your IT
department log you in with sufficient
rights.
When you attempt to assign an
IP address to the unit by the
ARP method and Telnet to the
device server through port 1,
the connection fails. When you Telnet to port 1 on
the device server, you are only
assigning a temporary IP
address. When you Telnet into
port 9999 and do not press
Enter quickly, the device
server reboots, causing it to
lose the IP address. Telnet back to Port 1. Wait for it to
fail, then Telnet to port 9999 again.
Make sure you press Enter within 5
seconds.
Cannot establish an
Infrastructure network
connection to the MatchPort.
Network Name (SSID) in the
MatchPort is not set or does
not match the Access Point
(AP). Verify Network Name (SSID) for the
MatchPort and AP are the same.
These are case-sensitive.
The AP has WEP encryption
enabled and the MatchPort
does not or WEP
authentication type does not
match the AP. Enable WEP encryption in
MatchPort. Set encryption key and
authentication type to match the AP.
Ensure the key is in HEX notation in
both the AP and the MatchPort.
When you Telnet to port 9999,
the Press Enter to go into Setup
Mode message displays.
However, nothing happens
when you press Enter, or your
connection is closed. You did not press Enter
quickly enough. You only have
5 seconds to press Enter
before the connection is
closed. Telnet to port 9999 again, but press
Enter as soon as you see the Press
Enter to go into Setup Mode
message.
When you Telnet to port 1 to
assign an IP address to the
device server, the Telnet
window does not respond for a
long time. You may have entered the
Ethernet address incorrectly
with the ARP command. Confirm that the Ethernet address
that you entered with the ARP
command is correct. The Ethernet
address may only include numbers
0-9 and letters A-F. In Windows and
usually in Unix, the segments of the
Ethernet address are separated by
dashes. In some forms of Unix, the
Ethernet address is segmented with
colons.
The IP address you are trying
to assign is not on your logical
subnet. Confirm that your PC has an IP
address and that it is in the same
logical subnet that you are trying to
assign to the device server.
The device server may not be
plugged into the network
properly. Make sure that the Link LED is lit. If
the Link LED is not lit, then the
device server is not properly
plugged into the network.