LAARS NeoTherm NTV1000 - Install and Operating Manual - Manual (Page 106)

LAARS Heating Systems
Page 102
12.3 troubleshooting table
This table includes a listing of the faults that might be generated by the controllers, and displayed on the
Operator Interface. Some of these can be corrected by an installer changing a parameter, while other
conditions are more complicated, and will require a service technician.
The first column lists the code number that will appear at the beginning of the Lockout or Hold message in
the orange bar at the bottom of the screen. The second column lists the text as it will appear on the Operator
Interface. The third column shows whether the condition will cause a Hold, or Lockout, or both. The fourth
column lists some suggestions for corrective action.
Code Description L or
H
Procedure
1 Unconfigured safety data L 1. New device, complete device configuration and
safety verification.
2. If fault repeats, replace module
2. Waiting for safety
data verification L 1. Device in Configuration mode and safety
parameters need verification and a device
needs reset to complete verification.
2. Configuration ended without verification, re
enter configuration, verify safety
parameters and reset device to complete
verification.
3. If fault repeats, replace module.
3 Internal fault:
Hardware fault H Internal fault
1. Reset module
2. If fault repeats, replace module.
4 Internal fault:
Safety Relay key feedback error H Internal fault
1. Reset module
2. If fault repeats, replace module.
5 Internal fault:
Unstable power (DC DC) output H Internal fault
1. Reset module
2. If fault repeats, replace module.
6 Internal fault:
Invalid processor clock H Internal fault
1. Reset module
2. If fault repeats, replace module.
7 Internal fault:
Safety relay drive error H Internal fault
1. Reset module
2. If fault repeats, replace module.
8 Internal fault:
Zero crossing not detected H Internal fault
1. Reset module
2. If fault repeats, replace module.
9 Internal fault:
Flame bias out of range H Internal fault
1. Reset module
2. If fault repeats, replace module.
10 Internal fault:
Invalid burner control state L Internal fault
1. Reset module
2. If fault repeats, replace module.