ARRIS TR3300-AC Users Guide User Manual

Page 5

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Release 33 STANDARD 1.5 February 2015

TR3300-AC 802.11ac Wireless Router User Guide 5

Remote Management ............................................................................. 49
ALG50

Utilities .................................................................................................... 51

System Information ............................................................................... 51
Restart Router ..................................................................................... 52
Factory Default.................................................................................... 53
Firmware Upgrade ................................................................................ 53
System Settings.................................................................................... 54
System Log ......................................................................................... 55
DDNS................................................................................................. 55

Chapter 8.

Troubleshooting ....................................................................57

The Wireless Router is plugged in, but the Power light is Off ................................... 57
I'm not getting on the Internet (all connections) .................................................. 57
I'm not getting on the Internet (Ethernet) .......................................................... 57
I'm not getting on the Internet (Wireless) ........................................................... 57
My wireless Internet connection stops working sometimes ...................................... 58
I can get on the Internet, but everything is slow .................................................. 58

Chapter 9.

ARRIS Contacts......................................................................59

Before You Call ARRIS Support......................................................................... 59
By Telephone ............................................................................................. 59
By Email ................................................................................................... 62
Ask ARRIS Customer Portal ............................................................................. 63
Global Knowledge Services and Training ............................................................ 63

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