Running diagnostic tests on your device, Restarting and resetting your device – Sony Xperia Z4 Tablet SGP771 User Manual

Page 132

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To restore backed up content

1

If you are restoring content from a USB storage device, make sure the storage

device is connected to your device using the USB Host adapter. If you are

restoring content from an SD card, make sure the SD card is properly inserted

in your device. If you are restoring content from an online account, make sure

you have signed in to your Google™ account.

2

From your Home screen, tap .

3

Find and tap

Settings > Backup & reset.

4

Under

Xperia™ Backup & Restore, tap Restore data, then select a restore

source and the data types that you want to restore.

5

Tap

Restore data.

6

After the content is restored, tap

Finish.

Remember that any changes that you make to your data and settings after you create a

backup, including any applications you download, get deleted during a restore procedure.

Running diagnostic tests on your device

The Xperia™ Diagnostics application can test a specific function or run a full

diagnostic test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:

Assess potential hardware or software issues on your Xperia™ device.

Analyse how well applications perform on your device.

Log the number of dropped calls during the previous 10 days.

Identify installed software and provide useful details about your device.

The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If

the Diagnostics option is not available under

Settings > About tablet, you can download a light

version using the Play Store™ application.

To run a specific diagnostic test

1

From your Home screen , tap .

2

Find and tap

Settings > About tablet > Diagnostics > Test .

3

Select a test from the list.

4

Follow the instructions and tap

Yes or No to confirm if a feature works.

To run all diagnostic tests

1

From your Home screen , tap .

2

Find and tap

Settings > About tablet > Diagnostics > Test > Run all.

3

Follow the instructions and tap

Yes or No to confirm if a feature works.

To view details about your device

1

From your Home screen , tap .

2

Find and tap

Settings > About tablet > Diagnostics > Facts.

Restarting and resetting your device

You can force your device to restart or shut down in situations where it stops

responding or won't restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is

sometimes necessary if your device stops functioning properly, but note that if you

want to keep any important data, you have to first back up this data to a memory

card or other non-internal memory. For more information, see

Backing up and

restoring content on page 129 .

132

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