Finding a lost device – Sony Xperia Z4 Tablet SGP771 User Manual
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Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device or at
, you can:
•
Locate your device on a map.
•
Sound an alert even if the device is in silent mode.
•
Remotely lock the device.
•
Remotely clear the internal and external memory of the device, as a last resort.
The “Protection by my Xperia” service may not be available in all countries/regions.
To activate the Protection by my Xperia service on your device
1
Make sure you have an active data connection.
2
From your Home screen, tap .
3
Find and tap
Settings > Security > Protection by my Xperia > Activate.
4
If you are activating the service for the first time, mark the checkbox to agree
with the terms and conditions of using the Protection by my Xperia service,
then tap
Accept.
5
If prompted, sign in to your Google™ account, or create a new one if you don’t
have one.
6
Enable location services on your device if this function is not already enabled.
To verify that the Protection by my Xperia service can locate your device after you activate the
service, go to
and sign in using the Google™ account that you have
set up on your device.
If you are using a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Lockdown mode
Lockdown mode is a feature of the Protection by my Xperia service. It gets enabled
when unusual activity is detected on your device. Once your device goes into
lockdown mode, you must sign in to the Google™ account that was used to activate
the Protection by my Xperia service in order to reactivate your device and recover it
from lockdown mode.
To prevent your device from being used or sold by thieves, lockdown mode does the
following:
•
Stops or disables all running applications.
•
Limits access to notifications.
•
Disables USB and Bluetooth® connections.
•
Blocks all outgoing calls and allows only emergency calls.
•
Connects incoming calls to voicemail, if available.
If you delete your Google™ account permanently via your Google™ Account Settings page at
https://myaccount.google.com , it becomes impossible to recover your device from lockdown
mode or deactivate the Protection by my Xperia service. If, for some reason, you delete your
Google™ account in this way, you only have a limited amount of time in which to restore it.
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