HP 250C User Manual

Page 143

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8Ć9

Troubleshooting

C4699Ć90000

Error

LED On

The possible causes could be: D Power failure during the tests. D Faulty

carriage PCA. D Faulty or badly connected trailing cable. D Faulty electronics

module. D Plotter is operating very near to powerful electrical motors or

machines.

For more information ' page 8Ć27, w EEROM Errors.

For more precise troubleshooting ' page 8Ć19, w System Errors.

Paper + Cartridges + Error

: Processor fault.

Replace the electronics module.

Error + Normal

: Not enough memory to allocate internal data structures.

D Turn the plotter off, and then on again to see if the problem disappears.

D If the problem remains, consult recent service notes for a possible solution.

D If no service note deals with this error, report the problem to your HP

Response Center. Note conditions and actions before error occurred. Include

setup sheet and service configuration plot in report.

Steady 38

Steady 123

Paper + Error + Fast

: Error detected in the EEROM.

Steady 135

Paper + Error + Load Media

: Servo error in the XĆaxis (media axis). Try one or

more of the following:
D Clear any binding due to a media jam. Caution: Do not pull media along

the carriage axis - you could break the mediaĆsensor flags.

D Perform the mediaĆaxis test and the servo/encoder test to check for

problems with the media motor and encoder, and the electronics module.

D The mediaĆmotor worm and the right driveĆroller gear should have grease

on them. (Parts: Silicon grease: C3190Ć60155) D If necessary, remove the

right driveĆroller gear from the drive roller. Then, if you cannot manually

spin the roller, it is probably jammed. D Is the plotter located in an

environment of high temperature and humidity? Is this causing deformation

(flattening) of the pinchĆwheels? D Replace the media motor. D Replace the

electronics module.

For more precise troubleshooting ' page 8Ć19, w System Errors.

Steady 136

Error + Film

: From firmware revision A.01.04 onwards, this combination of

LEDs indicates an error in the EEROM.
See

Steady 135

.

Steady 34

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