HP 250C User Manual

Page 149

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8Ć15

Troubleshooting

C4699Ć90000

Error

LED On

Error + Normal

: Not enough memory to allocate internal data structures.

D Turn the plotter off, and then on again to see if the problem disappears.

D If the problem remains, consult recent service notes for a possible solution.

D If no service note deals with this error, report the problem to your HP

Response Center. Note conditions and actions before error occurred. Include

setup sheet and service configuration plot in report.

Steady 38

Error + Film

: DRAM (onĆboard) or SIMM DRAM failure.

See

Steady 135

.

Steady 34

Error + Fast

: Swath RAM test failure.

Replace the electronics module.

Steady 35

Plain + Load Media + Error

: Servo error in the XĆaxis (media axis). Try one or

more of the following:
D Clear any binding due to a media jam. Caution: Do not pull media along

the carriage axis - you could break the mediaĆsensor flags.

D Perform the mediaĆaxis test and the servo/encoder test to check for

problems with the media motor and encoder, and the electronics module.

D The mediaĆmotor worm and the right driveĆroller gear should have grease

on them. (Parts: Silicon grease: C3190Ć60155) D If necessary, remove the

right driveĆroller gear from the drive roller. Then, if you cannot manually

spin the roller, it is probably jammed. D Is the plotter located in an

environment of high temperature and humidity? Is this causing deformation

(flattening) of the pinchĆwheels? D Replace the media motor. D Replace the

electronics module.

For more precise troubleshooting ' page 8Ć23, w System Errors.

Steady 123

Plain + Error + Fast

: Error detected in the EEROM. Possible causes are:

D EEROM model ID not configured. Configure the EEROM with the correct

model ID (Instructions ' page 8Ć28). D Power failure during the tests.

D Faulty carriage PCA. D Faulty or badly connected trailing cable. D Faulty

electronics module. D Plotter is operating very near to powerful electrical

motors or machines.

For more information ' page 8Ć27, w EEROM Errors.

For more precise troubleshooting ' page 8Ć23, w System Errors.

Steady 135

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