HP 250C User Manual

Page 153

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230

250C

8Ć19

Troubleshooting

C4699Ć90000

System Errors for the DesignJet 230 and 250C Plotters

The DesignJet 230 and 250C plotters have many failure modes that cause system errors.

Many are due to electrical problems, others electronic, and some mechanical.
To more precisely troubleshoot the system error, you may be able to find out what line of the

firmware code the error appeared, and interpret this line;

1 If possible, print the service configuration plot (see ' page 8Ć49). The last system error,

and the line number of the system error are printed on this plot.

2 See if the line number also appears in the following table. (Make sure that you also know

which firmware revision the plotter is using, since a given line number corresponds to

different lines in different revisions.)

Fil

Line Number

F il

Filename

Firmware

A.01.03

Firmware

A.01.04

Firmware

A.01.05

Failure

(and most frequent causes)

testmode.c

-

1735

1739

YĆaxis servo error during bench run.

testmode.c

-

1907

1973

X/YĆaxis servo error during bench run.

testmode.c

3014

3013

3079

Cartridge continuity:

D Cartridges badly seated.
D Faulty or badly connected trailing

cable.

D Dirty carriage flex circuit.
D Faulty carriage.
D Faulty electronics module.

testmode.c

2950

or 2959

2949

or 2958

3015

or 3024

Secondary Fibis test failed:

D Faulty electronics module.

testmode.c

2974

2973

3039

Error in swathĆRAM test:

D Faulty electronics module.

testmode.c

2992

2991

3057

Error in cartridgeĆvoltage regulation:

D Faulty or badly connected trailing

cable.

D Faulty carriage.
D Faulty electronics module.

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