HP 250C User Manual

Page 157

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330

350C

8Ć23

Troubleshooting

C4699Ć90000

System Errors for the DesignJet 330 and 350C Plotters

The DesignJet 330 and 350C plotters have many failure modes that cause system errors.

Many are due to electrical problems, others electronic, and some mechanical.
To more precisely troubleshoot the system error, you may be able to find out what line of the

firmware code the error appeared, and interpret this line;

1 If possible, print the service configuration plot (see ' page 8Ć50). The last system error,

and the line number of the system error are printed on this plot.

2 See if the line number also appears in the following table. (Make sure that you also know

which firmware revision the plotter is using, since a given line number corresponds to

different lines in different revisions.)

Fil

Line Number

F il

Filename

Firmware

A.01.00

Failure

(and most frequent causes)

testmode.c

-

YĆaxis servo error during bench run.

testmode.c

2499

X/YĆaxis servo error during bench run.

testmode.c

3614

Cartridge continuity:

D Cartridges badly seated.
D Faulty or badly connected trailing cable.
D Dirty carriage flex circuit.
D Faulty carriage.
D Faulty electronics module.

testmode.c

3559

Secondary Fibis test failed:

D Faulty electronics module.

testmode.c

3574

Error in swathĆRAM test:

D Faulty electronics module

testmode.c

3592

Error in cartridgeĆvoltage regulation:

D Faulty or badly connected trailing cable.
D Faulty carriage.
D Faulty electronics module.

testmode.c

3601

Error in A/D convertor test:

D Faulty trailing cable.
D Faulty carriage.

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