Frymaster BIGLA30 - Manual (Page 8)

1-3
1.6 Definitions
QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL
Qualified/authorized operating personnel are those who have carefully read the information in this manual and
have familiarized themselves with the equipment functions, or who have had previous experience with the
operation of the equipment covered in this manual.
QUALIFIED INSTALLATION PERSONNEL
Qualified installation personnel are individuals, firms, corporations, and/or companies which, either in person or
through a representative, are engaged in and are responsible for the installation of gas-fired appliances. Qualified
personnel must be experienced in such work, be familiar with all gas precautions involved, and have complied
with all requirements of applicable national and local codes.
QUALIFIED SERVICE PERSONNEL
Qualified service personnel are those who are familiar with Frymaster equipment and who have been authorized by
Frymaster, L.L.C. to perform service on the equipment. All authorized service personnel are required to be
equipped with a complete set of service and parts manuals, and to stock a minimum amount of parts for Frymaster
equipment. A list of Frymaster Factory Authorized Servicers (FAS’s) is located on the Frymaster website at
www.frymaster.com . Failure to use qualified service personnel will void the Frymaster warranty on your
equipment.
1.7 Shipping Damage Claim Procedure
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The transportation
company assumes full responsibility for safe delivery upon its acceptance of the equipment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage, and ensure that this information is noted on the freight bill
or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be recorded and
reported to the freight company or carrier immediately upon discovery. A concealed damage claim must be
submitted within 15 days of the date of delivery. Ensure that the shipping container is retained for inspection.
Frymaster
DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS
INCURRED IN TRANSIT.
1.8
Parts Ordering and Service Information
For non-routine maintenance or repairs, or for service information, contact your local Frymaster Authorized
Service Agency (ASA). In order to assist you quickly, the Frymaster Authorized Service Agency (ASA) or
Service Department representative requires certain information about your equipment. Most of this information is
printed on a data plate affixed to the inside of the fryer door. Part numbers are found in the Service and Parts
Manual. Parts orders may be placed directly with your local ASA or distributor. Included with fryers when
shipped from the factory is a list of Frymaster ASAs. If you do not have access to this list, contact the Frymaster
Service Department at 1-800-551-8633 or 1-318-865-1711.