Kodak 9500 - Manual (Page 63)

7-2 A-61092 September 1999
Trouble Probable Cause Remedy
Repeated jamming. The transport system baffle
plates and operator-accessible
areas are not firmly closed. Repeat any recent jam clearing or
maintenance procedures, making
certain all baffle plates are firmly
in place and all operator-
accessible areas are properly
closed. Refer to “Clearing the
document path” later in this
chapter.
Clear streak on scanned
images. There may be a foreign object
in the optical path. Check and clean imaging guides
and transport area. Refer to
Chapter 5, “Cleaning the imaging
guides”.
Overall scanned image
density too light, too dark, or
uneven. Dust or dirt on the mirrors or
imaging guides. Check and clean imaging guides
and mirrors. Refer to Chapter 5,
“Cleaning the imaging guides”.
Calibration is not performed or
is not performed correctly. Perform calibration using
instructions provided. Refer to
Chapter 2, “Calibrating the
scanner”.
Lamps are dirty or not properly
installed. Check the lamps for proper
installation. Check for dirt or
debris in the lamp housing. Refer
to Chapter 5, “Cleaning the
exposure lamp housings”.
Calibration failure. Calibration target was skewed
when feeding. Retry. Adjust feed tray side
guides. Adjust feed and separator
roller gap.
Lamps are dirty or not properly
installed. Check the lamps for proper
installation. Check for dirt or
debris in the lamp housing. Refer
to Chapter 5, “Cleaning the
exposure lamp housings”.
Document was in the transport
at the time of calibration. Remove any documents in the
transport system. Retry. Refer to
“Clearing the document path” later
in this chapter.