Kodak 800 SERIES User Manual

Page 102

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Troubleshooting

4-3

NovaJet 800 Series Service Manual

Symptoms

Possible cause

Solution

Table 4-1. Troubleshooting Table (cont).

• trailing cable

replace trailing

defective

cable

Media Does Not
Move

• perform Stepper

replace stepper

Motor Winding

motor if out of

Resistance check

tolerance

• rough motion

bad bearings -

while spinning

replace stepper

stepper motor

motor

• paper sensor

replace paper

not responding

sensor

• media control

driver corrupted -

switches are

reload printer

operating correctly

driver

• firmware

reload firmware in

corrupted

continuous run state

• bad MPWA

replace MPWA

• ESD discharge

ensure that all ESD

(electrostatic

components are

discharge)

properly installed
then replace MPWA

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