Kodak 800 SERIES User Manual

Page 107

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Troubleshooting

4-8

NovaJet 800 Series Service Manual

Symptoms

Possible cause

Solution

Table 4-1. Troubleshooting Table (cont).

Media Sen Ref. Pts
Not Initialized
(NJ880 only)

• reference points

reset all eleven refer-

were accidentally

ence p9oints by per-

cleared

forming the Media
Ref Pts. Alignment

Image Skews or
M o v e s

• dirty encoder

clean encoder

strip

strip (top and
bottom)

• defective encoder

replace encoder

strip

strip

Does Not Print

• bad connection

reseat cable

between computer

connections on

and printer

computer and
printer

• firmware is

refresh EEPROM

corrupted

firmware with new
download (in contin-
uous run state)

• defective trailing

replace trailing

cable assy.

cable assy.

• faulty quad flex

replace quad flex

cable (either left

cable or complete

or right carriage

carriage assembly

assembly.)

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