Panasonic 524X07801B User Manual

Page 72

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72

DBS 576 (USA), Revised 6/11/98

576-13-700

Chapter 3. System Features

Section 700 - Operation

Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer
ID 1 or 2 + the extension number (BLF/DSS, Directory or dialed number).

Hardware RequirementsN/A

•

N/A

Related Programming

•

FF4 (FF Key Programming): FF Key Assignments

•

FF1-0-24: Voice Mail Transfer ID Code

Considerations

•

The VM/TRF key can be assigned to any key phone, DSS/72 or EM/24. The VM/TRF key
cannot be assigned to a one-touch key.

•

The VM/TRF key can be used to transfer intercom as well as CO calls to a voice mailbox.

•

The Voice Mail Transfer ID codes are assigned in the Maintenance Programming section. Up to
ten digits can be stored.

•

The system responds to key operations during the transfer in the following ways:

• Pressing the FLASH key cancels the VM/TRF and returns intercom dial tone to the

user. When the VM/TRF is cancelled, the incoming call is still connected but is on
hold.

• If a valid key (CO key or second DSS key, for example) is pressed, the VM/TRF is

cancelled and the operation invoked by the key is performed.

• If an invalid key (REDIAL, for example) is pressed, the VM/TRF is cancelled, and the

user receives busy tone.

•

Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.

•

If a user begins to perform the voice mail transfer and the extension cannot hold a call (one call is
already on non-appearance hold, for example), the system will keep the call in the talk state and
will not allow the voice mail transfer to be initiated.

•

If the VM/TRF key stores a number other than a voice mail extension number, the system does
not send DSS/BLF information or the extension number that is dialed after pressing VM/TRF.

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