Checking subsystem health, Viewing the runtime event log, Severity definitions – Promise Technology Network Device EX8654 User Manual

Page 144

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SuperTrak EX Series User Manual

130

4.

Navigate to the directory where you saved the upgrade file, then click the
upgrade file, and click the Open button.

5.

Click the Submit button.
When the Flash Image Status shows Flash image completed, the firmware
and BIOS have been updated.

6.

Restart the Host PC.

Checking Subsystem Health

1.

In Tree View, click the Subsystem

icon.

2.

In Management View, click the Health tab.
The health or status of following items is displayed:

Controller

Disk Array

Logical Drive

Spare Drive

Physical Drive

If any item reports other than “OK” click that item in the Tree to investigate
the cause of the problem.

Viewing the Runtime Event Log

Runtime Events lists information about all events recorded since the system was
started. Runtime events are stored in RAM on the RAID controller. These events
are cleared when you reboot your system.

To view runtime events:

1.

In Tree View, click the Subsystem

icon.

2.

From the dropdown menu on the Event tab, choose Runtime Events.
The events are listed from newest at the top of the list to oldest at the
bottom.

Severity Definitions

Each event is marked with a level of severity.

Information

– Information only, no action is required

Warning

– User can decide whether or not action is required

Minor

– Action is needed but the condition is not serious at this time

Major

– Action is needed now

Critical

– Action is needed now and the implications of the condition are

serious

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