Promise Technology Network Device EX8654 - Manual (Page 283)

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Chapter 9: Support
• Frequently Asked Questions (below)
• Contacting Technical Support (page 273)
• Limited Warranty (page 276)
• Returning the Product For Repair (page 278)
Frequently Asked Questions
This section lists frequently asked questions involving pre-installation, drive
issues, installation, and post-installation.
Pre-Installation (Speed, Device Types, Capacity, Cabling)
What kind of HDDs can I use for a SuperTrak EX Series logical drive?
You can use any Serial Attached SCSI (SAS) or Serial ATA (SATA) hard
disk drive from the compatibility list on the
Promise Support Website . Use
matching drives for multiple-drive arrays to maximize capacity usage as well
as performance.
What is the maximum physical drive storage capacity of SuperTrak EX
Series?
The SuperTrak EX4650 supports up to 3.0 TB (four 750 GB physical drives).
The SuperTrak EX8650, EX8654, and EX8658 support up to 6.0 TB (eight
750 GB physical drives).
The SuperTrak EX16650 supports up to 16.0 TB (sixteen 1.0 TB physical
drives).
The SuperTrak EX Series controllers also support up to 128 SAS physical
drives per SAS port using SAS expanders.
Can I use ATAPI devices on the SuperTrak EX Series?
No. The SuperTrak EX Series Controller does not support ATAPI devices.
Will ACPI work with HDDs on the SuperTrak EX Series?
Yes. The SuperTrak EX Series controller supports ACPI S1, S3 and S4
standby modes.
What kind of PCI slots do the SuperTrak EX Series controllers use?
SuperTrak EX Series controllers will work in a PCI-Express x8 slot or x16
slot.