Additional help and resources – Xirlink Veo Connect/Advanced Connect User Manual

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or output jack. If this does not work, please refer to your sound card or
microphone manuals.


You cannot play back an AVI/EXE video file.

Solution: The Windows Media Player you are using may not be working cor-
rectly. Download the latest Windows Media Player from Microsoft at


Additional Help and Resources

For detailed Technical Support, Frequently Asked Questions, and resources
about the Veo Connect/Advanced Connect, the website is accessible directly

by clicking the

[Online Help] button on the lower right hand corner of

the Digital Studio Application. The website is also accessible at the following
URL address:


For technical support by phone, please call (408) 474-0494.
Technical support hours are Monday through Friday from 8:30 am to 5:30 pm
Pacific Time.