Additional help and resources – Xirlink Veo Connect/Advanced Connect User Manual
or output jack. If this does not work, please refer to your sound card or
You cannot play back an AVI/EXE video file.
Solution: The Windows Media Player you are using may not be working cor-
rectly. Download the latest Windows Media Player from Microsoft at
Additional Help and Resources
For detailed Technical Support, Frequently Asked Questions, and resources
about the Veo Connect/Advanced Connect, the website is accessible directly
by clicking the
[Online Help] button on the lower right hand corner of
the Digital Studio Application. The website is also accessible at the following
For technical support by phone, please call (408) 474-0494.
Technical support hours are Monday through Friday from 8:30 am to 5:30 pm