AASTRA 4223 Professional for MD Evolution User Guide - Manual (Page 123)

123
MD Evolution – Dialog 4223 Professional
Services Reserved for Attendants
Services Reserved for Attendants
You may be an attendant for your MD Evolution system. If so, your
Dialog 4223 Professional extension will be your attendant position,
in a system that can be composed of up to 4 attendant positions.
Your role, then, is to process general calls made to your telephone
facility.
In fulfilling this role, you have access to all of the services offered to
system users, such as the refer back call, any type of call transfer,
voice page on a free extension, etc.
You also have attendant-based services, such as call offer and
the Do not disturb extension override service. See the “ Attendant-
Based Services ” section.
You position also offers telephone services that are reserved for
attendants, including:
•
The option of managing a general call forward for your facility,
through which all incoming ISDN network calls are systematically
forwarded to a pre-set external number.
• The management of the common bell service, which – when it
is available – allows general calls that have not been answered
by the attendants to be answered by users who have activated
this service.
You also have access to several basic management services for
your facility, including:
•
User password re-initialisation.
• Time and date updating for the telephone system.
• Abbreviated dialling management.
• Consultation of the quality of external correspondents’ greeting.