AASTRA 4223 Professional for MD Evolution User Guide - Manual (Page 73)

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MD Evolution – Dialog 4223 Professional
Voice Mail Services
Automatic Call-Back to the Party Who
Left a Message
When you are consulting a voice message, you also have the option
of automatically calling the number that the system automatically
saved when the caller left the message.
This may consist of an internal or external calling party, according to
his/her identification provided by the ISDN network (or equivalent).
To do this, while listening to a message:
0
z
Simply dial “0”.
The person who left the message is then automatically called and
the call is established just as if you had manually dialled the internal
or external party’s number.
Additional Personal Assistant Services
If your mailbox is set to personal assistant mode, you offer your
calling parties the option of leaving voice messages that you may
subsequently process as previously described.
They also have the option of being directed to the personal assistant
you designated – typically your secretary’s extension or your facility’s
attendants.
To do so, after your greeting is played, the system message is
played and prompts each caller to leave a voice message after a
“beep”, and also offers them the following alternative options:
0
z
Dial “0” to be connected to your personal assistant.
The call is then directly connected to the designated internal exten-
sion, or by default – if you had not defined it – to the attendants.
9
z
Dial “9” to be connected to the attendants.
The call is directly routed to the attendants.
If neither of the two preceding codes is dialled within a 3-second
delay, the call is directed to your mailbox, by default.
Notes:
The number for a personal assistant may possibly be an
external number.
This is also the case when you are directed to you calling
party’s mailbox that is set to personal assistant mode.