System general call forward – AASTRA 4223 Professional for MD Evolution User Guide User Manual

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MD Evolution – Dialog 4223 Professional

Services Reserved for Attendants

When your position’s general calls acceptance status is inactive,

this will also be indicated on your idle extension by the word

“disabled” displayed on the second line of the screen.

If you are the last (or only) attendant to sign off, the system auto-

matically changes from day mode to night mode.

Notes:

You are free to deactivate your position as attendant at any

time, even if it is not advisable when general calls are currently

being processed.

If a night call forward number is already defined, you may

save it by simply selecting the “CONFIRM” option. You may

modify or cancel it using the “MODIFY” or “NONIGHTST”

option.

When an attendant’s position is active, he/she will hear the

standard dial tone upon lifting the handset. The attendant

does not hear a voice message indicating the general calls

acceptance status, since this, obviously, would be too

annoying.

A digit may be displayed at the end of the first line of your

attendant position’s screen. Whether or not the service is

active, it will indicate the number of general calls currently

being processed. If it is flashing, this means that at least one

call is waiting to be processed. The purpose of this number

is to encourage you to activate your position, as the case

may dictate.

System General Call Forward

In relation to your facility’s connection to the ISDN network, your

specific rights as an attendant include the ability to program a

system general call forward.
This call forward is an immediate call forward that is directly

managed at the ISDN network level.
It is applicable to all incoming calls for your facility, which will system-

atically be directed to the external number that was defined. This

then includes both general calls as well as those received through

DID (Direct Inward Dialling), destined for internal users who now

may not be contacted at all.

FRI 20-APR 15:28

2

4 Callers

AT 420

disabled

REDIAL

CALLERS

PICKUP

NAME

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