YSI 556 MPS - Manual (Page 117)

YSI Incorporated YSI 556 MPS Page 111
18. Appendix E Customer Service
18.1 Ordering and Technical Support
Telephone: 800 897 4151 (US)
+1 937 767 7241 (Globally)
Monday through Friday, 8:00 AM to 5:00 ET
Fax: +1 937 767 9353 (orders)
+1 937 767 1058 (technical support)
Email: [email protected] or [email protected]
Mail: YSI Incorporated
1725 Brannum Lane
Yellow Springs, OH 45387 USA
Website: www.ysi.com
18.2 YSI Authorized Service Centers
YSI has authorized service centers throughout the United States and
Internationally. For the nearest service center information, please visit
www.ysi.com and click ‘Support’ or contact YSI Technical Support directly
at 800-897-4151.
When returning a product for service, include the Product Return form with
cleaning certification. The form must be completely filled out for a YSI
Service Center to accept the instrument for service. The form may be
downloaded from www.ysi.com by clicking on the ‘Support” tab, then the
Product Return Form button.
18.3 Cleaning Instructions
Equipment exposed to biological, radioactive, or toxic materials must be
cleaned and disinfected before being serviced. Biological contamination is
presumed for any instrument, probe, or other device that has been used with
body fluids or tissues, or with wastewater. Radioactive contamination is
presumed for any instrument, probe or other device that has been used near
any radioactive source.
If an instrument, probe, or other part is returned or presented for service
without a Cleaning Certificate, and if in our opinion it represents a potential