3 error codes, Troubleshooting – Hach-Lange SI792 P, SI792x P, SI792x P-FF, SI792x P-PA User Manual User Manual

Page 84

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Troubleshooting

82

10.3 Error codes

Table 23

describes the error codes.

Table 23 Error codes

Code

Description

Corrective action

ERR 01

pH value flashes; measured
pH value is <–2 or >16 or
measured potential is
<–1500 or >1500 mV.

Make sure that the correct
probe is connected to the
transmitter.

Make sure that the probe has
sufficient electrolyte.

Make sure that the probe is
in solution.

Replace probe and cable.

ERR 02

ORP value flashes;
measured ORP value is <–
1900 or >1900 mV

Make sure that the correct
probe is connected to the
transmitter.

Make sure that the probe is
in solution.

Replace probe and cable.

ERR 03

Temperature probe icon
flashes; open or short circuit;
temperature range exceeded

Check the temperature
sensor wiring.

Make sure that the correct
temperature sensor selection
in the configuration menu.
(NTC300 for pHD and LCP
sensors)

Measure resistance of the
temperature sensor in the
probe. For pHD and LCP
sensors, resistance between
the black and yellow wires
should be 250–350 ohms.

ERR 11

Current output icon flashes;
current is below 3.8 mA

Check the loop power supply
voltage to the transmitter.

ERR 12

Current output icon flashes;
current is above 20.5 mA

Make sure of the current
output selection (

Table 7 on

page 36

).

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