Milestone XProtect Advanced VMS 2014 - Manual (Page 167)

Milestone XProtect ® Advanced
VMS 2014
Administrator's Manual
www.milestonesys.com 167 Management Client elements
Event server not found Unable to find event server on the list of registered services.
Error connecting to event
server
Unable to connect to event server on the stated port, most likely
due to network problems, event server being stopped or similar
incident.
Error sending analytics event
Connection to event server established but event cannot be sent
(most likely due to network problems, for example time out).
Error receiving response from
event server.
Event sent to event server but no reply received, most likely due to
network problems or the port being busy. See the event server log,
typically located at ProgramData\Milestone\XProtect Event
Server\logs\.
Analytics event unknown by
event server Event server does not know the event (most likely due to the event
or changes to the event not having been saved).
Invalid analytics event
received by event server.
Event format is somehow incorrect.
Sender unauthorized by event
server Most likely because your computer is not on the list of allowed IP
addresses/hostnames.
Internal error in event server.
Event server error. See the event server log, typically located at
ProgramData\Milestone\XProtect Event Server\logs\.
Invalid response received
from Event server
Response is invalid (possibly due to port being busy or network
problems. See the event server log, typically located at
ProgramData\Milestone\XProtect Event Server\logs\.
Unknown response from
event server
Response is valid, but not understood (possibly due to port being
busy or network problems. See the event server log, typically
located at ProgramData\Milestone\XProtect Event Server\logs\.
Unexpected error.
Not likely to occur, but if the accompanying text in the error does
not provide enough information and problem continues, contact
Milestone support (
[email protected] ) for help.
Edit analytics events settings
In the toolbar, go to the Tools > Options > Analytics Events tab to edit relevant settings.
Generic events
About generic events
Important: This feature does not work if you do not have the XProtect event server installed.
Generic events allow you to trigger actions in the XProtect event server by sending simple strings via
the IP network to your system.
You can use any hard- or software, which can send strings via TCP or UDP, to trigger generic events.
Your system can analyze received TCP or UDP data packages, and automatically trigger generic
events when specific criteria are met. This way, you may integrate your system with external sources,