Milestone XProtect Advanced VMS 2014 - Manual (Page 35)

Milestone XProtect ® Advanced
VMS 2014
Administrator's Manual
www.milestonesys.com 35 Installation
2. In the Control Panel, double-click Add or Remove Programs.
3. In the left side of the Add or Remove Programs window, click Add/Remove Windows
Components.
4. In the Windows Components wizard, select Internet Information Services (IIS), and click
Details.
5. In the Internet Information Services (IIS) window, verify whether the SMTP Service check
box is selected. If so, SMTP Service is installed.
If SMTP Service is installed, select one of the following solutions:
Solution 1: Disable SMTP Service, or set it to manual startup
This solution lets you start the recording server without having to stop the SMTP Service every time:
1. From Windows' Start menu, select Control Panel.
2. In the Control Panel, double-click Administrative Tools.
3. In the Administrative Tools window, double-click Services.
4. In the Services window, double-click Simple Mail Transfer Protocol (SMTP).
5. In the SMTP Properties window, click Stop, then set Startup type to either Manual or
Disabled.
When set to Manual, the SMTP Service can be started manually from the Services
window, or from a command prompt using the command net start SMTPSVC.
6. Click OK.
Solution 2: Remove SMTP service
Removing the SMTP Service may affect other applications using the SMTP Service.
1. From Windows' Start menu, select Control Panel.
2. In the Control Panel, double-click Add or Remove Programs.
3. In the left side of the Add or Remove Programs window, click Add/Remove Windows
Components.
4. In the Windows Components wizard, select the Internet Information Services (IIS)
item, and click Details.
5. In the Internet Information Services (IIS) window, clear the SMTP Service check box.
6. Click OK, Next, and Finish.
Issue: Automatic installation of IIS failed
The Internet Information Services (IIS) is normally installed automatically. If the automatic installation
fails, you must install the IIS manually:
1. If automatic IIS installation fails, you see an error message asking you to install the IIS
manually. In the error message box, click Install IIS Manually.