Milestone XProtect Advanced VMS 2014 - Manual (Page 284)

Milestone XProtect ® Advanced
VMS 2014
Administrator's Manual
www.milestonesys.com 284 System maintenance
About the service channel
The service channel enables automatic and transparent configuration communication between servers
and clients in your system. For example, it is the service channel that makes sure that when a shared
view is changed on one client, the change is immediately reflected on other clients using the relevant
shared view. The service channel also facilitates configuration-related communication between
servers and clients in cases where you use various plug-ins or add-on products with your system.
The service channel is typically installed as part of the management server installation and resides on
the management server computer, but if needed, you may just as well install it on another server in
your surveillance system.
Once installed, the service channel can register itself automatically with your system (meaning that it
automatically becomes listed by the registered services feature in the Management Client). Its location
is known by the system, and clients logging into the system can automatically benefit from it.
If you later change the IP address or hostname of the server running the service channel service, you
must manually edit the information under Tool > Registered Services in the Management Client.
Also, if you later need to change the user under which the service channel service was installed, you
must remove the Service Channel service and afterwards install it again under the new user.
It is important that any instance of XProtect Smart Client is time-synchronized with the computer
running the Service Channel service. If an XProtect Smart Client is not time-synchronized with the
management server and the computer running the Service Channel service, the XProtect Smart Client
is not updated with information about configuration changes made by other users in XProtect Smart
Client. This means that users risk overwriting each others’ configuration changes. If your XProtect
Smart Clients are not time-synchronized with the computer running the Service Channel service, you
see an error informing you of this.
Add and edit registered services
1. In the Add/Remove Registered Services window, click Add or Edit, depending on your
needs.
2. In the Add Registered Service or Edit Registered Service window (depending on your
earlier selection), specify or edit settings.
3. Click OK.
Manage network configuration
With the network configuration settings, you can specify the management server's server LAN and
WAN addresses so the management server and the trusted servers can communicate.
1. In the Add/Remove Registered Services window, click Network.
2. Specify the LAN and/or WAN IP address of the management server.