Milestone XProtect Advanced VMS 2014 - Manual (Page 203)

Milestone XProtect ® Advanced
VMS 2014
Administrator's Manual
www.milestonesys.com 203 Management Client elements
the camera). For each historic report, you can view data for the last 24 hours, 7 days or 30 days. To
save and/or print reports, click the Send to PDF icon. Use the < and home icons to navigate System
Monitor.
Important: If you access system monitor from a server operating system, you may experience a
message regarding Internet Explorer Enhanced Security Configuration. Follow instructions in the
message to add the System Monitor page to the Trusted sites zone before proceeding.
Restart Data Collector Server service
Your system automatically installs the Data Collector Server service on the same computers as the
management, recording, log, event and XProtect Mobile server(s).
Normally, the Data Collector Server service requires no maintenance, but if the service does stop, no
live feed is sent to the System Monitor (clearly indicated in System Monitor by error texts). On the
computer on which you have installed the Data Collector Server service, do the following:
1. In Windows' Start menu, select Control Panel, and then:
o If using Category view, find the System and Security category and click Administrative
Tools.
o If using Small icons or Large icons, click Administrative Tools.
2. Double-click Services.
3. Locate the Milestone XProtect Data Collector Server. Right-click it and select Start to restart
the service.
About evidence lock
With the evidence lock functionality, client users can protect video sequences, including audio and
other data, from deletion if required, for example, while an investigation or trial is ongoing. For
information about how client users can lock evidence, see the XProtect Smart Client documentation.
When protected, the data cannot be deleted, neither automatically by the system after the system's
default retention time or in other situations nor manually by the client users. The data cannot be
deleted, until a user with adequate user rights unlocks the evidence.
By default, all client users have the default evidence lock profile assigned to them but no user access
rights to the feature. To specify the evidence lock access rights of a role, see the Device tab (see
"Device tab (roles)" on page 193) for role settings. To specify the evidence lock profile of a role, see
the Info tab (see "Info tab (roles)" on page 177) for role settings.
In the Management Client, you can edit the properties of the default evidence lock profile and create
additional evidence lock profiles and assign these to the roles instead.
Evidence Lock under System Dashboard shows an overview of all protected data on the current
surveillance system:

start and end date for the protected data

the user who locked the evidence

when the evidence is no longer locked

where the data is stored