Milestone XProtect Advanced VMS 2014 - Manual (Page 34)

Milestone XProtect ® Advanced
VMS 2014
Administrator's Manual
www.milestonesys.com 34 Installation
b) Specify the service account. If needed, enter a password and confirm this. Click
Continue.
9. Select Files location for the program file. In Product language, select the language in which
to install your system. Click Install.
10. The software now installs. When done, you see a list of successfully installed components.
Click Close.
When you have installed the recording server, you can check its state from the Recording
Server service icon.
11. When done, your installation completes and you can continue with configuration, see
Configuration process (see "Configure the system in Management Client" on page 37).
Installation for workgroups
If you do not use a domain setup with an Active Directory server, but a workgroup setup, do the
following when you install:
1. Log in to Windows using a common administrator account.
2. Depending on your needs, start the management or recording server installation and click
Custom.
3. Depending on what you selected in step 2, select to install the Management or Recording
Server service using a common administrator account.
4. Finish the installation.
5. Repeat steps 1-4 to install any other systems you want to connect. They must all be installed
using a common administrator account.
This approach cannot be used when upgrading workgroup installations, see Alternative upgrade for
workgroup (on page 46).
Installation troubleshooting
The following issues may occur during or upon installation of the management server or recording
servers. For each issue, one or more solutions are available.
Issue: Recording server startup fails due to port conflict
This issue can only appear if the Simple Mail Transfer Protocol (SMTP) service is running as it uses
port 25. If port 25 is already in use for , it may not be possible to start the Recording Server service. It
is important that port number 25 is available for the recording server's SMTP service.
SMTP Service: Verification and solutions
To verify whether SMTP Service is installed:
1. From Windows' Start menu, select Control Panel.