HP Systems Insight Manager User Manual
Page 571
If the port is accessible, a blank line appears, and no error such as Connect failed or
Connection refused
appears. Press Control-], and enter quit to disconnect and close Telnet.
•
•
If the port is unreachable and the SMI-S provider is correctly installed and configured, verify that
there is a firewall between the CMS and the system hosting the SMI-S provider. If there is a firewall,
configure it to allow traffic through the port the provider is running on (usually 5989).
•
If the CIMOM is installed and listening on a Secure Sockets Layer (SSL) port other than the default port
5989, the new port number must be specified in the config/identification/wbemportlist.xml
file. For example:
<port id="5991" protocol="https">
<interopnamespace name="root" />
<interopnamespace name="interop" />
</port>
•
Verify that the interop namespace for your WBEM provider exists in a port element in the
config/identification/wbemportlist.xml
file. If it does not exist, add it to a port element
as an interopnamespace element, and restart HP SIM.
When running a Data Collection task, I receive the following error on the Task Results page in the Target
Details section for a storage system: The CIMOM for this device did not respond.
Possible causes
•
The CIMOM was stopped.
•
The system running the CIMOM is down.
•
There are problems with the network between the CMS and the system running the CIMOM.
•
The CIMOM was moved to a different system or port.
•
The CIMOM or the underlying management software on which it depends is no longer managing this
storage system.
Solution
Ensure that the CIMOM is running on the expected system and port, is managing the storage system, and
is accessible to the CMS. See
“Configuring HP SIM with storage systems”
or
for more
information.
When running a Data Collection task, I receive the following error on the Task Results page in the Target
Details section for a storage system: An unexpected error was encountered in the middle
of communication with the CIMOM
.
Possible causes
•
The CIMOM was stopped.
•
The system running the CIMOM is down.
•
There are problems with the network between the CMS and the system running the CIMOM.
•
An unexpected error occurred within the CIMOM.
Solution
Verify that the CIMOM is running and responding to requests from the CMS.
When running a Data Collection task, I receive the following error on the Task Results page in the Target
Details section for a storage system: The CIMOM for this device rejected the credentials
supplied
.
Storage system 571