HP Designjet 8000 Printer series - Manual (Page 153)

9 The problem is print quality
This section explains how to solve print quality problems.
Symptom Possible cause Corrective measure
A blank sheet of media is printed or the
printed image is faded. The printer did not receive data. Check print data.
The environment conditions do not meet
the printer specifications. Use the printer in the specified
environmental conditions (temperature
and humidity). See Tell me about…
Specifications
Media settings are incorrect. Check the media settings. See How do
I…
Manage media types
Parts of a drawing are missing or the print
is unclear. Foreign objects are attached to the
printhead. Clean the printhead using printhead
recovery. See
Normal printhead recovery
The print is blurred. The media has been loaded the wrong
side up. Check whether the media is loaded
correctly.
The media settings are incorrect. Check the media settings.
The media edge guard is not set
correctly. Set the media edge guards correctly. See
How do I….
Use the media edge guards
The heater temperature is too low. Increase the heater temperature. See
How do I…
Adjust heater and print mode
settings
The print is stained. The leading edge of the media is curled. Check whether the leading edge of the
media is curled. If it is curled, cut the
leading edge.
The media is slightly folded or crumpled. If the media is crumpled, feed the media
and cut off the crumpled part of the
media.
The platen is stained. Clean the platen. See How do I maintain
the printer .
The Printhead is dirty. Clean the printhead using printhead
recovery. See
Normal printhead
recovery .
The first part of a printed image is
missing. Environment temperature. Use the printer in the specified
environmental conditions. See Tell me
about…
Specifications
ENWW 143
T
h
e
pr
ob
lem
is pr
in
t qu
ality