HP Designjet 8000 Printer series - Manual (Page 222)

4. HP’s limited warranty covers only those defects which arise as a result of use of the HP products as
defined in the user’s guide, and does not apply to any:
a. Improper, inadequate or lack of daily maintenance following the instructions defined in the
Printer’s User’s Guide in Chapter 6;
b. Media crashes due to use of incorrect printhead height for a given media type as described in
the Printer’s User Guide in Chapter 5;
c. Long time power off without following the proper preparation as described in the Printer’s User’s
Guide in Chapter 6;
d. Software, interfacing or parts not provided or supported by HP; or
e. Operation outside the product’s specifications.
Routine printer maintenance operations in the HP Designjet 8000s Printer series, such as cleaning
and preventive maintenance services (including parts contained in any preventive maintenance kit
and HP service engineer visits), are not covered by HP’s Limited Warranty, but in some countries may
be covered under a separate support contract.
5. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead,
ink cartridge or media) does not affect either HP’s Limited Warranty to you or any HP support contract
with you. However, if printer failure or damage is attributable to the use of a non-original HP
consumable or refilled ink cartridge, HP will charge its standard time and materials charges to service
the printer for the particular failure or damage.
6. Your exclusive remedies for defective HP products are the following:
a. During the Limited Warranty Period, HP will replace any defective HP software, media, or
consumable product which is covered by this Limited Warranty, and deliver another product to
you to replace the defective one.
b. During the Limited Warranty Period, HP, at its sole discretion, shall either repair on site or replace
any defective hardware product or component part. If HP elects to replace any component part,
HP will provide to you (i) a replacement part, in return for the defective one, and (ii) remote part
installation assistance, if needed.
c. In the unlikely event that HP is unable to repair or replace, as applicable, a defective product
which is covered by this Limited Warranty, HP shall, within a reasonable time after being notified
of the defect, refund the purchase price for the product.
7. HP shall have no obligation to replace or refund until you return the defective media, consumable,
hardware product or component part to HP. All components, parts, consumables, media or hardware
products, removed under this Limited Warranty become the property of HP. Notwithstanding the above
mentioned, HP may waive the requirement for you to return the defective part.
8. Unless otherwise stated, and to the extent permitted by local law, HP products may be manufactured
using new materials or new and used materials equivalent to new in performance and reliability. HP
may repair or replace products (i) with equivalent products to the products being repaired or replaced
but which may have been subject to prior use; or (ii) with equivalent product to an original product that
has been discontinued.
9. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN
ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY
SERVICE AND HP HAS MARKETED THIS PRODUCT, SUBJECT TO THE TERMS AND
CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. HOWEVER, WARRANTY SERVICE
AVAILABILITY AND RESPONSE TIME MAY VARY FROM COUNTRY TO COUNTRY. HP WILL NOT
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