Directory login fails, Troubleshooting remote console issues, Remote console text window not updated correctly – HP Integrated Lights-Out 3 User Manual

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Principal names are case sensitive and must be entered as follows:

HTTP/[email protected]

The first part is uppercase (HTTP).

The middle part is lowercase (myilo.somedomain.net).

The last part is uppercase (@SOMEDOMAIN.NET).

If you do not format the command exactly as shown, it will not work.

Here is an example of the full ktpass.exe command:

ktpass +rndPass -ptype KRB5_NT_SRV_HST -mapuser [email protected]

-princ HTTP/[email protected] -out myilo.keytab

Directory login fails

Solution:
1.

Log in with a local account and determine the directory server name.

2.

Verify that the directory server name is a name and not an IP address.

3.

Verify that you can ping the directory server name from your client.

4.

Run the directory setup tests.

5.

Verify that the ping was received successfully. For more information on testing directory settings,
see

“Running directory tests” (page 54)

.

Troubleshooting Remote Console issues

The following sections discuss troubleshooting Remote Console issues.

IMPORTANT:

Pop-up blocking applications, which prevent the automatic opening of new windows,

prevent the Remote Console from running. Disable any pop-up blocking programs before you start
the Remote Console.

Java IRC applet displays red X when Firefox is used to run Java IRC on Linux client

Solution: Firefox browsers must be configured to accept cookies. For instructions on configuring
Firefox, see the Firefox documentation.

Unable to navigate single cursor of Remote Console to corners of Remote Console
window

In some cases, you might not be able to navigate the mouse cursor to the corners of the Remote
Console window.

Solution: Right-click and drag the mouse cursor outside the Remote Console window, and then
drag it back inside.

Remote Console text window not updated correctly

When you are using the Remote Console to display text windows that scroll at a high rate of speed,
the text window might not be updated correctly. This error is caused by video updates occurring
faster than the iLO firmware can detect and display them. Typically, only the upper left corner of
the text window is updated while the rest of the text window remains static.

Solution: After the scrolling is complete, click Refresh to update the text window.

Mouse or keyboard not working in .NET IRC or Java IRC

Solution 1: When you open the .NET IRC or Java IRC and notice that the mouse or keyboard is
not working, perform the following steps:
1.

Close the .NET IRC or Java IRC.

Directory login fails

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