BrandTech Scientific HandyStep electronic - Manual (Page 37)

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Problem Error message displayed Possible cause Corrective action
Instrument not responding 3. Display alternating between out TIP and CLO.
- continued - Remove tip and close locking lever (without tip).
4. HandyStep ® electronic automatically carries out a
reference run.
5. Display: no TIP
Insert new tip (see page 16).
Instrument not responding ERR 003 Electronic fault or tip connector 1. Press ENTER to confirm error.
not at lowest position when 2. Follow MENU-instructions:
inserting new tip - Display rEF (reference run)
- Press STEP-Key
Attention: Liquid remaining in tip will be discharged
during reference run (rEF). Discharge sample into
suitable vessel (see page 5, point 10).
If error message is still shown on the display remove
battery pack and insert it again (reset).
If this does not solve the problem send instrument back for
repair.
No tone, no light when ACC - Instrument contains no battery - Insert battery pack.
placing the HandyStep ® - Battery pack inserted improperly - Make sure battery contacts are aligned with contacts
electronic into the in the instrument.
charging dock - Battery pack faulty - Replace battery pack.
Charge-indicator No message Removal or insertion of - Charge battery pack for at least 3.5 hours
is flashing a new battery pack inside the HandyStep ® electronic.
Dispensing process ERR VOL Dispensing process interrupted by
interrupted.
Attention!
- Pressing the ∆ key during 1. Press ENTER to confirm error.
Volume not completely
dispensing
discharged - electronic faults 2. Restart dispensing by pressing the STEP key.
Troubleshooting - continued -
Note:
If other error messages are displayed, remove battery pack and insert it again.
If this does not solve the problem, send instrument in for repair.