Receiving your drive system, Rockwell automation support, Local product support – Rockwell Automation 2364P Parallel DC Bus Supply Config. User Manual

Page 11: Technical product assistance

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Publication 2364P-5.01 December 1999

P-5

Receiving Your Drive System

The Customer is responsible for thoroughly inspecting the equipment
before accepting the shipment from the freight company. Check the
item(s) that you receive against your purchase order. If any items are
obviously damaged, do not accept the delivery until the freight agent
has noted the damage on the freight bill. Should you discover any
concealed damage during unpacking, you are responsible for
notifying the freight agent. In such a case, leave the shipping
container intact and request that the freight agent make a visual
inspection of the equipment.

Rockwell Automation Support

Rockwell Automation offers support services worldwide, with Sales/
Support Offices, authorized distributors, and authorized Systems
Integrators located throughout the United States, plus Rockwell
Automation representatives in every major country in the world.

Local Product Support

Please contact your local Rockwell Automation representative for:

sales and order support

product technical training

warranty support

support service agreements

Technical Product Assistance

If you need to contact us for technical assistance, please review the
product and troubleshooting information in this manual first.

When you do contact us, please have the catalog numbers of your
products ready when you call so we can provide the quickest response
for your situation.

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