Out-of-warranty product repairs, Troubleshooting fee, Shipping – ADS Environmental Services IETG FlowHawk QR 775012 A4 User Manual

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1-28 IETG FlowHawk Manual

Out-of-Warranty Product Repairs

After the new product warranty expires, a product may be returned,
at the owner’s prepaid expense, to IETG for repair. The owner will
pay for all parts and labor associated with the repair. Any repair part
will be covered by the new product warranty for 90 days from the
date of shipment from IETG.

Troubleshooting Fee

IETG will charge a troubleshooting fee if the reported product
defect cannot be found and/or the reported defect is not due to a
defect in materials or workmanship.

Shipping

All repaired products will be returned via transportation prepaid by
IETG. Import duties, fees, taxes, and other related charges are the
responsibility of the owner.

THIS IS THE ONLY WARRANTY FOR IETG PRODUCTS.
NO OTHER WARRANTY IS EXPRESSED OR IMPLIED,
INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR
MERCHANTABILITY. PRODUCT REPAIR OR
REPLACEMENT IS THE ONLY REMEDY. IN NO EVENT
WILL IETG BE RESPONSIBLE FOR ANY DIRECT,
INDIRECT, CONSEQUENTIAL, OR SPECIAL DAMAGES.

Warranty Return Information for International
Customers

Please use U.S. Harmonized Schedule Number 9801.00.1012 on
your shipping documents and customs forms to indicate “U.S.
made goods being returned for repair”
.

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