Troubleshooting expansion cards – Dell PowerVault DR6000 User Manual

Page 92

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9.

Open the system.

10. Remove all expansion cards installed in the system.
11. Close the system.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests

fail, see

Getting Help

.

14. For each expansion card you removed in step 10, perform the following steps:

a.

Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b.

Open the system.

c.

Reinstall one of the expansion cards.

d.

Close the system.

e.

Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see

Getting Help

.

Troubleshooting Expansion Cards

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

NOTE: When troubleshooting an expansion card, see the documentation for your operating system
and the expansion card.

1.

Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system.
4. Ensure that each expansion card is firmly seated in its connector.
5. Close the system.
6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

7. Open the system.
8. Remove all expansion cards installed in the system.
9. Close the system.
10. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see

Getting Help

.

11. For each expansion card you removed in step 8, perform the following steps:

a) Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b) Open the system.
c) Reinstall one of the expansion cards.
d) Close the system.
e) Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the problem persists, see

Getting Help

.

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