HTC 10 Sprint - Manual (Page 238)

Personal Settings 225
 Contacts. Save contacts and other personal data to your online accounts so you can just
sync them when switching to another phone. If you have locally stored contacts in the People
app, export them to the storage on the phone. See
Back Up and Restore Your Contacts .
 Files. Manually copy and paste files by connecting your phone to your computer as a disk
drive. You can also upload files to online storage and services.
Note: If you ’re backing up data to the storage, don’t choose to erase the storage when you do a factory
reset.
Backup Your Phone to Your Google Account
It's easy to back up your phone using your Google Account.
1. Tap > > Settings.
2. Tap Backup & reset > Backup account.
3. Select your Google Account or tap Add account to add one.
Restore Backup to Your Phone From Your Google Account
If you have backed up your old phone’s data to your Google Account, you can easily restore that backup
on your new phone.
Notes:
● Depending on the amount of content, doing a manual backup through data connection may incur
additional data costs and take a long time. Using a Wi-Fi connection is recommended.
● To restore paid apps, you need to download and install them from Google Play.
1. When you turn on a new HTC phone for the first time or after a factory reset, wait until you're in
the Get your apps & data screen.
2. Tap next to the backed up device name, select the backup you want to restore, and then tap
Done.
3. Tap next to All apps, select which apps you want restored on your new phone, and then tap
Done. Tap Next.
Your free apps that you ’ve previously downloaded from Google Play will be restored in the background,
and you can track the progress via a notification in the status bar.
Reset Your Phone
If your phone has a persistent problem that cannot be solved, you can perform a factory reset (also called
a hard reset or master reset). A factory reset reverts the phone back to its initial state
— the state before
you turned on the phone for the first time.
The following will be removed from the phone when you do a factory reset:
● Your Google Account