3 if the shipment is not complete, 4 if the shipment is not correct, 5 returns – AEC HE Mass Flow Series Drying hoppers User Manual

Page 13

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HE

CHEBCHE Mass Flow Series Drying Hoppers

United Parcel Service

; Contact your local UPS office regarding damage and insurance claims.
; Retain the container and packing.
; Notify AEC, Inc. at once.

2-3 If the Shipment is Not Complete

Check the packing list. The apparent shortage may be intentional. Back-ordered items are noted
on the packing list. You should have:

; AEC/Whitlock HE/CHE/BCHE Mass Flow Series drying hopper
; Bill of lading
; Packing list
; Operating and Installation packet
; Electrical schematic and panel layout drawings
; Component instruction manuals

Re-inspect the container and packing material to see if you missed any smaller items during
unpacking. Determine that the item was not inadvertently taken from the area before you
checked in the shipment. Notify AEC, Inc. immediately of the shortage.

2-4 If the Shipment is Not Correct

If the shipment is not what you ordered, contact AEC, Inc. immediately. Include the order
number and item. Hold the items until you receive shipping instructions.

2-5 Returns

Important!

Do not return any damaged or incorrect items

until you receive shipping instructions from AEC, Inc.

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