Error code on the status menu – Epson WorkForce Pro WF-R8590 DTWF User Manual

Page 166

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Error Messages

Solutions

Failed to receive faxes because the fax data
capacity is full. Press [i] for details.

Received faxes may accumulate without being processed due to the
following reasons.

❏ Cannot print because a printer error has occurred.

Clear the printer error. To check the details and solutions to the error,
press the button and then select Printer Information.

❏ Cannot save in the computer or the memory device.

To check whether or not received faxes have been saved, press the
button and then select Job Monitor > Communication Job. To save
received faxes, turn on the computer or connect a memory device to
the printer.

Combination of the IP address and the subnet
mask is invalid. See your documentation.

See the Network Guide.

Recovery Mode

The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)

2. Visit your local Epson website for further instructions.

Related Information

&

“Contacting Epson Support” on page 238

&

“Installing the Optional Units” on page 225

&

“Replacing Maintenance Rollers in Paper Cassette 1” on page 131

&

“Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 134

&

“Installing Applications” on page 160

&

“Updating Applications and Firmware” on page 164

Error Code on the Status Menu

If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the button, and then selecting Job History. See the following table to find the problem and
its solution.

Code

Problem

Solution

001

The product was turned off by a power failure.

-

101

The memory is full.

Try the methods below to reduce the size of the print
job.

❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts

used in the print job.

User's Guide

Solving Problems

166

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